FAQ
How Do I Buy Balls?
Our Ball Dispenser has 3 methods of payment:
- Card
- Coins
- Range Card Credits
Follow the instructions on the dispenser to pay with your chosen method
You can buy range cards and credits from Range Assistants at the evenings and on weekends. They are £45 for 10 credits, each credit dispenses 50 balls.
Does it cost extra to use the TopTracer system?
No, if there is a bay free you are welcome to play, just buy balls. If you’d like to know how it works a Range Assistant will be delighted to show you. If there is no range assistant present, click here to go to our TopTracer page, where you can learn all about it
If there’s no assistant and I need help, who do I contact?
For emergencies contact 07538062915
If you have a general enquiry, head to our Contact Us page and fill in the form, we'll be happy to assist you with any questions you have
I don’t have golf clubs, can I borrow/hire any?
Yes, we have a variety of golf clubs including for ladies, children and left handed players. However, they can only be borrowed when a range assistant is present.
Can I book a TopTracer bay?
Please visit our Bookings Page for more information
Are there any refreshments on the site?
Yes, we have hot and cold drinks and snacks available from a machine.
Does the TopTracer system ever break down?
- The system is dependent on a computer, screens, cameras, Wifi and power so can sometimes stop working. Fog and bad light also affects the camera tracking.
- If anything stops working we have to contact the TopTracer support and it is not instant.
Do you provide lessons?
Our resident Pro Jamie Dick does individual and group lessons, as well as junior coaching. For Bookings and availability please click here
I have more questions how can I contact you?
Visit our Contact Us page for more information about how to get in touch